FAQs
What is your price offer?
We offer you F.O.B price (Free on Board) in Semarang Port.
Do you have a price list on your website?
Our price list is separate from the Website. We receive a huge amount of inquiries everyday from all over the world. Our majority customer is wholesale distributor furniture, hotel project, interior and exterior design manager, large retail furniture etc. All of the prices for our product are depend by the volume of purchase. Since each customer has a specific set of needs in regard to volume of purchase and etc.
Can you keep the price for a period times?
“All prices could be changed with prior notice”, But we will responsible for the Proforma already signed. The price might be change because there is something happened with our macro economic system, but we will inform clearly to our customer and it can happened not all the times. We do care about pricing and we do not want to disturb except our reason on above.
Your prices are higher compare with some other companies I have inquired with?
Our simple answer is Quality. If you pay cheap prices then you will get cheap furniture. It’s simple as that. We manufacture all our furniture with grade “A” quality, except if you have special request with the material then we can talk it over
What is your term of Payment?
We use T/T ( Transfer Telegraphic ) payment Bank in Indonesia , 50% down payment in advance and the rest must be clear before we send you a complete document.
How can I check your quality before I decided to purchase from you?
You can order sample which can be ship to you at your cost via Courier such as DHL, FedEx or EMS.
Do you guarantee your product?
Yes we do. All of our products are guaranteed to be standard quality, check in each department before go to the packing room. If there is some odd reason you receive a defective product from us, we will replace it on next shipment.
Can you manufacture a special design from our product/project or sample?
Yes, off course. We will need specific details with complete measurement including technical drawing, what material must use etc. All custom pieces are considered prototypes and pricing will depend on the volume order.
Where is your factory located?
Our production facility is located in Mlonggo, Jepara City, Central Java, Indonesia.
How long it will take to produce my order?
Lead time Production is normally 4 – 6 weeks, after receive Down Payment on our account, Then We start production
